How to Get Help With Server Problems

Aaron is the manager of a call center. There has been problems with their server and it keeps crashing. They have several people working at the center and also several agents that work from their home. It is important that the servers can handle all the work load. Aaron has decided to call Charleston tech support to review the current server and find out what they need to do because it keeps crashing. It is very costly when it crashes because he still has to pay the employees for the lost time when they cannot be on the phone while the server is down.